Wireless Mobility Usage Tips

The following wireless user tips may help you get the most out of your wireless device whether it's corporate or individual liable. These ideas and advice should reduce the wireless spending and ensure that your device is a productive tool to help you perform your job.

• Toll-free (800) numbers: Generally, there is no need to use toll free numbers when dialing from your mobile device. All our cell phones include free domestic long distance calling. By dialing a toll-free number, the owner of the number incurs an unnecessary charge. Please do not dial toll-free numbers from your cell phone.
• Directory Assistance (411): Directory assistance calls are much more costly from your cell phone than from your office phone. Try using a service such as Google 411 which provides a service similar to the directory assistance services with which you are already familiar. You call up the number and give them both the location of the listing that you want and the name. After a few seconds it will give you the potential listings, and once you choose the right listings you can be connected to that phone number automatically.
• Using your cell phone while in the office: Generally, don't! If you are at your desk, use your landline phone to place calls. Most companies have negotiated very advantageous rates for office lines. If you answer a cell phone call while in the office and you expect it to be a long conversation, offer to call the person back. Also, landline phones still offer better voice quality. Use them when you can.
• Calling International numbers from the US: It is always less expensive to call internationally from your office phone than from your cell phone. Whenever possible, plan international calls for times when you are in the office. On the other hand, when receiving international calls the only charge to your mobile is the use minutes and no additional charges are incurred. So feel free to have people call you from overseas!
• Traveling internationally: Before you travel, make sure you have a phone that is compatible for international use. This sounds a rather simplistic, but there are still many parts of the world that are not compatible with US based carrier platforms or frequencies (so your Quad Mode device may still not work).
• Plan Ahead: If you know your job or circumstances will be changing in the near future, or if you will be away from your home office for extended business for more than two weeks or otherwise anticipate a heavy spike in your cell phone minutes, please let the telecom Department know. They can adjust your rate plan in advance to ensure the best rates and to reduce over charges.